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Return Policy

At RaceCarKid, we want you to love your gear as much as a podium finish. If your order isn’t quite right, we’re here to help you get back on track.

30-Day Return Window

You have 30 days from the date of delivery to initiate a return for apparel merchandise. To be eligible for a full refund, please ensure your items meet the following “Pit Stop” requirements:

  • Unworn & Unwashed: Items must be in their original, brand-new condition. We cannot accept apparel that shows signs of wear, stains, or odors.

  • Original Packaging: Merchandise must be returned in its original packaging with all tags still attached.

  • Proof of Purchase: Please include your order number or packing slip to help our team process your return faster.

How to Start Your Return

  1. Check your timing: Ensure it has been less than 30 days since your gear arrived.

  2. Contact us: Shoot an email to our support team (or visit our contact page) with your order number.

  3. Pack it up: Secure the items in their original packaging.

  4. Ship it back: Follow the shipping instructions provided by our team.

Note: Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective.

Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed automatically to your original payment method within 5-7 business days.

Damaged or Defective Items

Even the best pit crews occasionally have a slip-up. If your gear arrives damaged or you notice a manufacturing defect, we’ll make it right immediately.

  • Reporting Window: Please inspect your order upon arrival and contact us within 48 hours of delivery if there is an issue.

  • What to Provide: To speed up the process, please email us at support@racecarkid.com with:

    • Your Order Number.

    • A brief description of the issue.

    • Clear photos showing the damage or the defective area of the apparel.

  • Our Resolution: For confirmed defects, we will provide a prepaid return label and send out a replacement at no cost to you, or issue a full refund including original shipping charges.

Note: This policy covers manufacturing defects (such as seam failures or printing errors). It does not cover damage caused by improper washing, normal wear and tear, or “off-track” accidents after the item has been worn.

Frequently Asked Questions (FAQ)

To help you get back to the race faster, here are some quick answers to our most common return questions:

  • Can I exchange an item for a different size? The fastest way to get a new size is to return your original item for a refund and place a new order. This ensures the size you need doesn’t sell out while your return is in transit.

  • Do I have to pay for return shipping? For standard returns (change of mind or fit issues), the customer is responsible for return shipping costs. If we sent the wrong item or it arrived damaged, we’ll cover the bill!

  • What if I threw away the original bag/packaging? To maintain the quality of our apparel, we require the original packaging. Returns sent back without tags or original packaging may be subject to a restocking fee or sent back to the customer.

  • How long does it take to see my refund? Once our “pit crew” inspects the return, we trigger the refund immediately. However, most banks take 5-7 business days to show the credit on your statement.

  • Can I return items I bought on clearance? Items marked as “Final Sale” or purchased during specific clearance events are not eligible for return or exchange unless they arrive defective.